Frequently Asked Guestions
Find The Answers to the most frequently asked questions here!
Payment And Checkout
We use Stripe as our secure payment gateway, supporting: Major credit cards (Visa, MasterCard, American Express)
Debit cards
Apple Pay
Google Pays
International payment methods
We use Stripe, a PCI DSS Level 1 certified payment processor
Your payment details are encrypted and never stored on our servers
All transactions are processed through secure, encrypted connections
Standard Shipping (3-5 business days)
Express Shipping (1-2 business days)
International Shipping (7-14 business days)
Free shipping on orders over £300
Shipping costs are calculated at checkout based on: Delivery location
Shipping method
Total order weight Free shipping for orders exceeding £300
Once shipped, you'll receive a tracking number via email
Track your package through our website using your order number
Contact customer support for any tracking assistance
Additional Information
Click "Create Account" on the top right of our website
Fill in your personal information
Verify your email address
Start shopping and enjoy member benefits
Fill in your personal information
Verify your email address
Start shopping and enjoy member benefits
Compliance with GDPR and data protection regulations
Encrypted data storage
We never sell or share your personal information
Optional two-factor authentication for account security
Browse our product catalog
Select the items you want to purchase
Add items to your shopping cart
Proceed to checkout
Enter your shipping and billing information
Choose your payment method
Review and confirm your order